Office 365 Has been migrated now. 🎉 | Questions?Ask in here! ✅
Portals
People Operations Former Employees
Only use this Project if you are a Former employee of Glovo.
If you are an Active employee you should open your ticket here for People Care and Payroll. Here for Rewards.
LiveOps Bottom-Up
Use this portal to raise LiveOps Feedback. As we have 2 Operational models coliving it is IMPORTANT to: - Use DH Feedback only if country you operate has been migrated to New Operations Model [HeroCare/1VU] - Use other Glovo Feedback requests types for countries operating under 'standard' Operational model - not being migrated [Admin/Kustomer]
LaaS Integrations Support
Welcome! You can raise a request for LaaS Integrations Support using the options provided.
Supply Chain & Glovo Store
Rise a ticket for KoalaMS, GlovoStore, Riders & Partners welcome packs, partner SIM cards and devices, others
Sales
Welcome! This is the Sales HQ service desk. Request here!
CLI Marketing intake
Welcome! You can raise a request for CLI Marketing intake using the options provided.
RO Commercial - Data/analytics
Welcome! You can raise a request for
RO Commercial - Data/analytics using the options provided.
ONELABEL SERVICE DESK
Welcome! You can raise a request for ONELABEL SERVICE DESK using the options provided.
Report any feedback related to processes due to: 1) Situation not covered 2) Inaccurate / Inconsistent 3) Process Improvement (High Impact) 4) Needs more detail / clarification 5) Linguistic or translation mistake