Glovo Internal Service Desk

Glovo Internal Service Desk

Portals

  1. LiveOps Bottom-Up

    Use this portal to raise LiveOps Feedback. As we have 2 Operational models coliving it is IMPORTANT to:
    - Use HYPERCARE only if country you operate has been migrated to New Operations Model [HeroCare/1VU]
    - Use other requests types for countries operating under 'standard' Operational model - not being migrated [Admin/Kustomer]

  2. People Operations Former Employees

    Only use this Project if you are a Former employee of Glovo.
    If you are an Active employee you should open your ticket here for People Care and Payroll. Here for Rewards.

  3. Supply Chain & Glovo Store

    Rise a ticket for KoalaMS, GlovoStore, Riders & Partners welcome packs, partner SIM cards and devices, others

  4. LaaS Integrations Support

    Welcome! You can raise a request for LaaS Integrations Support using the options provided.

  5. Sales

    Welcome! This is the Sales HQ service desk. Request here!

  6. RO Commercial - Data/analytics

    Welcome! You can raise a request for
    RO Commercial - Data/analytics using the options provided.

  7. CLI Marketing intake

    Welcome! You can raise a request for CLI Marketing intake using the options provided.

  8. ONELABEL SERVICE DESK

    Welcome! You can raise a request for ONELABEL SERVICE DESK using the options provided.

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